Who We Are

3Sixty Sign Kits is a supply-only business. We design, print, and supply bespoke DIY self-install vehicle graphic kits.

We do not install graphics and do not provide installation services of any kind.

All installation is carried out entirely at the customer’s own risk, whether completed by the customer themselves or by a third party.

Ordering Process & Acceptance of Terms

Orders are placed manually via:

• Email

• Facebook

• Instagram

• WhatsApp

Once artwork has been approved, an invoice is raised manually.

Payment of an invoice constitutes full acceptance of this policy and all terms outlined on this page.
Customers are strongly encouraged to read this page before making payment.

Bespoke Products & Returns

All kits are custom-made specifically for each customer’s business and vehicle.

For this reason:

• We do not accept returns

• We do not offer refunds

• Products are not off-the-shelf and cannot be resold

Once production has begun, orders cannot be cancelled.

Warranty (3Sixty Sign Kits)

3Sixty Sign Kits does not provide any warranty, whether express or implied.

This includes, but is not limited to:

• Installation

• Adhesion

• Surface compatibility

• Paintwork condition

• Environmental exposure

• Wear and tear

Material Warranty – MetaMark MetaSure

The vinyl materials used in our kits are supplied by MetaMark and are covered by MetaMark’s MetaSure Warranty, subject to their terms and conditions.

The MetaSure Warranty applies only to material failure and does not cover:

• Installation errors

• Inadequate surface preparation

• Environmental conditions

• Vehicle paint condition

• Incorrect handling or storage

Any warranty claim relating to material failure must be:

• Raised directly with MetaMark

• Approved by MetaMark under the MetaSure Warranty

3Sixty Sign Kits does not authorise, assess, or approve warranty claims on behalf of MetaMark.

MetaSure Warranty Claim Process

If a material failure claim is approved by MetaMark under the MetaSure Warranty:

• Replacement material must be supplied by MetaMark

• Replacement material must be delivered to 3Sixty Sign Kits

Once received:

• We can re-cut the graphics

• This will be charged at an hourly labour rate

• Additional charges may apply for:

  • Application tape

  • Packaging

  • Postage

3Sixty Sign Kits cannot be held responsible for material failure, as the vinyl itself is not our manufactured product.

Quality Control & Condition on Dispatch

All kits undergo a full quality control check prior to dispatch.

We retain photographic evidence confirming that:

• Graphics leave our production suite in perfect condition

• There are no creases, bubbles, or defects at the point of dispatch

Any issues identified after installation are deemed installation-related and will not be replaced.

Installation Responsibility

As a supply-only business, we cannot be held responsible for:

• Incorrect installation

• Handling damage

• Stretching or tearing

• Air bubbles or creases

• Misalignment

• Tool marks

• Environmental conditions during fitting

Once graphics have been applied to a vehicle, no replacements or refunds will be offered.

Application Tape & Transportation

All kits are rolled for transportation.

As a result:

• Minor creases in the application tape are normal

• This does not affect the vinyl or printed graphics

We strongly recommend:

• Laying graphics flat

• Turning them upside down on a clean surface

• Allowing sufficient time for curl to relax before installation

Surface Preparation & Adhesion

Correct surface preparation is essential.

Graphics may fail to adhere if surfaces contain:

• Wax

• Polish

• Ceramic coatings

• Silicone-based products

• Residue from cleaning agents

As stated in our instructions, surfaces must be cleaned using 99% isopropyl alcohol.

Failure to follow this process may result in adhesion failure.
We cannot be held responsible for graphics not adhering due to surface contamination.

Paintwork Condition Disclaimer

Our graphics will not remove factory-standard, properly cured paintwork.

We are not responsible for damage caused by:

• Poor-quality resprays

• Recently painted panels

• Aerosol (“spray can”) paintwork

• Uncured, flaking, or failing paint

• Previously damaged surfaces

It is the customer’s responsibility to ensure all paintwork is suitable before installation.

Environmental & Installation Conditions

Graphics should be installed:

• Indoors

• In clean, dry conditions

• At appropriate temperatures

Cold weather, moisture, dust, or poor working conditions may result in installation failure and are outside of our control.

Skill Level Disclaimer

DIY installation requires:

• Patience

• Care

• Attention to detail

• Correct tools and a suitable environment

If unsure, we strongly recommend using a professional installer.

Installation difficulty is not grounds for a refund or replacement.

Damage on Delivery

If damage is identified before installation:

1. Do not install the graphics

2. Take clear photographs immediately

3. Contact us via:

   • Email: info@3sixtysigns.co.uk

   • WhatsApp: 07538 642230

If damage is confirmed prior to installation, a replacement will be arranged.

No claims will be accepted once graphics have been installed.

Replacements

Free replacements are not provided for installation-related issues.

As a goodwill option only:

• Replacement graphics may be supplied at material cost

• Shipping costs are payable by the customer

Colour & Reprint Disclaimer

Printed colours may vary slightly due to:

• Screen calibration

• Print batches

• Material variation

Minor colour variation is not considered a defect.

Acceptance of Terms

By paying an invoice issued by 3Sixty Sign Kits, you confirm that:

• You understand this is a supply-only service

• You accept full responsibility for installation

• You agree to all terms outlined on this page